Shipping & Returns

At Seductive Stones, every piece is handcrafted to order in our Antalya atelier. We take great care in packaging and dispatching each piece with the attention it deserves.

Worldwide Free Shipping

Handling & Processing Time

As each piece is a unique, handcrafted object, orders require a preparation period of 2–3 business days before dispatch. This time covers final quality inspection, professional packaging, and shipment preparation. You will receive a shipping confirmation email with tracking details once your order has been handed to the carrier.

Estimated Delivery Times

• Worldwide (all destinations): 8–10 business days from dispatch

Please note that these are estimates and delivery times may vary due to factors outside our control.

Customs & Import Taxes

Buyers are responsible for any customs duties, import taxes, and applicable fees that may be levied by their country’s customs authority upon delivery. Seductive Stones is not responsible for delays caused by customs processing or additional charges imposed by governmental bodies.

Discreet Packaging

All orders are shipped in plain, unmarked packaging. There is no external indication of the contents of your parcel. The return address on the parcel reads “SS Studio, Antalya, Türkiye.”

Order Tracking

A tracking number will be provided via email once your order is dispatched.

Returns Policy

We stand fully behind the quality and craftsmanship of every piece we send. If you wish to cancel your order, cancellation requests must be submitted before the order is dispatched. Please contact us immediately at info@seductivestones.com if you need to cancel.

Damaged Items — Mandatory Procedure

• Do not discard the packaging or the item.
• Request that the delivery carrier document the damage formally in an official damage report (tutanak) — completed in the presence of the delivery courier at the time of delivery.
• Photograph all damage clearly — both the packaging and the product.
• Send the official damage report reference number and photographs to info@seductivestones.com within 48 hours of delivery.

Claims for damaged goods submitted without an official carrier damage report cannot be processed.

Payment Security